We apologize for the impact to affected customers. While we are proud of the last three years of availability on DynamoDB (it’s effectively been 100%), we know how critical this service is to customers, both because many use it for mission-critical operations and because AWS services also rely on it. For us, availability is the most important feature of DynamoDB, and we will do everything we can to learn from the event and to avoid a recurrence in the future.

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